1. Introduction

Welcome to The Upskill Network ("Platform", "Website", "we", "us", or "our"), owned and operated by APT Educators LLP.

These Terms & Conditions / Terms of Use ("Terms") govern your access to and use of www.theupskillnetwork.com and any related pages, forms, listings, features, content, and services made available through the platform.

By accessing, browsing, registering on, or using this website in any manner, you agree to be bound by these Terms. If you do not agree with these Terms, you should not use this website.

2. About the Platform

The Upskill Network is a discovery, listing, and facilitation platform that enables users to explore and connect with trainers, coaches, counsellors, consultants, mentors, and other educational or professional service providers across multiple verticals and domains.

The platform is intended to help service seekers discover relevant service providers and help service providers improve discoverability through profile listings and related platform features.

Important Clarification:

The Upskill Network is primarily a platform and discovery ecosystem. Unless expressly stated otherwise in a specific context, listing, or offering, APT Educators LLP / The Upskill Network is not automatically the direct provider of every service, program, course, consultation, or offering displayed or promoted on the platform.

Certain verticals, offerings, or services may be independently owned, operated, delivered, or managed by separate domain experts, associated entities, partner professionals, listed trainers, or service providers.

3. Eligibility to Use the Website

By using this website, you represent that:

• • You are legally capable of entering into a binding arrangement under applicable law; or
• • If you are under the age of 18, you are using the platform under the supervision, consent, or involvement of a parent, guardian, or authorized adult, wherever applicable.

We reserve the right to restrict or deny access to any user at our sole discretion.

4. Use of the Platform

You may use the platform only for lawful and legitimate purposes related to discovering, exploring, listing, enquiring about, or engaging with services made available through the website.

You agree not to use the platform to:

• • Provide false, misleading, or fraudulent information
• • Impersonate another person or entity
• • Submit fake enquiries, fake reviews, or false claims
• • Upload inaccurate qualifications, certifications, or profile information
• • Misuse contact information obtained through the platform
• • Harass, abuse, or threaten any user, trainer, service provider, partner, or representative
• • Interfere with or disrupt the website or its operation
• • Attempt unauthorized access to any part of the website, server, or database
• • Copy, scrape, extract, reproduce, or commercially exploit website content or listings without permission
• • Use the platform in a manner that violates applicable law

We reserve the right to suspend, block, restrict, or remove access to any user who violates these Terms.

5. User Enquiries and Platform Facilitation

When you submit an enquiry, callback request, consultation request, or connect request through the platform, you understand and agree that:

• • Your information may be used by APT Educators LLP / The Upskill Network to respond to your request
• • Your information may be shared with relevant listed trainers, counsellors, coaches, consultants, service providers, vertical experts, or authorized representatives for the purpose of responding to your enquiry
• • Submission of an enquiry does not create a guaranteed service commitment, booking confirmation, admission assurance, score guarantee, placement guarantee, visa outcome, or any assured result

The platform facilitates discoverability and connection but does not guarantee the suitability, availability, response time, outcome, or success of any service provider or service.

6. Trainer / Service Provider Listings

The platform may allow trainers, coaches, counsellors, consultants, mentors, or other service providers to submit their information for listing or display.

By submitting or maintaining a listing on the platform, the service provider represents and agrees that:

• • The information submitted is true, accurate, and not misleading
• • All stated qualifications, certifications, licenses, experience claims, and achievements are genuine and verifiable
• • They are legally permitted to offer the services they promote
• • They remain solely responsible for the services they offer and deliver
• • They will not make false promises, unrealistic guarantees, or misleading claims
• • They comply with all applicable laws, regulations, and licensing requirements relevant to their services and geography

Platform Rights in Relation to Listings

APT Educators LLP / The Upskill Network reserves the right to:

• • Approve or reject any listing request
• • Edit formatting or presentation of listing content
• • Suspend, remove, or deactivate any listing
• • Moderate reviews, testimonials, or profile content
• • Determine listing visibility, order, prominence, or placement at its discretion
• • Remove misleading, incomplete, inactive, or non-compliant listings

Listing on the platform does not create any guarantee of leads, enquiries, revenue, visibility, ranking, conversions, or business outcomes unless expressly agreed in writing.

7. Independent Services and Third-Party Responsibility

Users acknowledge that many services, offerings, consultations, training programs, or verticals displayed on the platform may be independently delivered or managed by:

• • Listed trainers
• • Independent coaches / counsellors / consultants / mentors
• • Domain experts
• • Associated partners
• • Separate entities or affiliated professionals

Accordingly:

• • The Upskill Network does not automatically assume responsibility for the quality, accuracy, suitability, legality, pricing, conduct, performance, or outcomes of all third-party or independently delivered services listed on the platform.
• • Any service engagement, communication, transaction, or decision to proceed with a listed provider remains subject to the user’s own evaluation and discretion.

Users are encouraged to independently assess suitability before proceeding with any service provider.

8. No Guarantees / No Assured Outcomes

The Upskill Network does not guarantee:

• • Examination scores or band results
• • Admissions, scholarships, visas, or overseas outcomes
• • Placements, earnings, or business success
• • Counselling outcomes or career decisions
• • Learning outcomes or service satisfaction
• • Trainer availability or response timelines
• • Continuity of any listed service or profile

Any success stories, testimonials, reviews, examples, or promotional content displayed on the platform are illustrative in nature and should not be interpreted as guarantees of similar results.

9. Payments, Fees, and Commercial Terms

Certain sections of the platform may involve paid services, consultations, listings, promotional placements, featured profiles, subscriptions, event registrations, or other commercial arrangements.

Where applicable:

• • Payment-related terms may be governed by a separate Refund / Cancellation / Rescheduling Policy
• • Specific offers, packages, fees, or commercial terms may be separately communicated
• • Payments made for services facilitated through the platform may, depending on the arrangement, relate to services offered by independent providers or associated vertical partners

Users and service providers are advised to review all relevant terms before making or accepting payments.

10. Reviews, Testimonials, and User Content

The platform may display reviews, testimonials, ratings, feedback, profile content, videos, and other user-generated or provider-submitted content.

By submitting such content, you represent that:

• • It is genuine, lawful, and not misleading
• • It does not violate the rights of any third party
• • It is not defamatory, abusive, false, or malicious

By submitting reviews, testimonials, or content to the platform, you grant APT Educators LLP / The Upskill Network the right to use, display, reproduce, edit for formatting, publish, and promote such content on the platform and related communication or marketing channels.

We reserve the right to moderate, edit, reject, or remove any content at our discretion.

11. Intellectual Property

All content on this website, including but not limited to:

• • Brand name
• • Platform name
• • Text
• • Website content
• • Graphics
• • Layout
• • Logos
• • Icons
• • Design elements
• • Original copy
• • Downloadable materials
• • Platform structure and presentation

is owned by or licensed to APT Educators LLP / The Upskill Network, unless otherwise stated.

You may not reproduce, republish, distribute, modify, copy, exploit, or commercially use any part of the platform without prior written permission.

Nothing in these Terms grants you any ownership or usage rights in relation to our intellectual property except for limited personal use of the website in accordance with these Terms.

12. Third-Party Links and External Services

The platform may contain links to third-party websites, payment pages, social media pages, partner pages, trainer pages, or external services.

We do not control and are not responsible for:

• • The content of third-party websites
• • Their privacy practices
• • Their terms
• • Their conduct
• • Their availability or performance

Accessing third-party websites or services is at your own risk.

13. Platform Availability

We aim to keep the platform functional and accessible; however, we do not guarantee that the website will always be:

• • Uninterrupted
• • Error-free
• • Secure
• • Fully available at all times
• • Free from technical disruptions or delays

We reserve the right to update, suspend, modify, discontinue, or restrict any part of the platform at any time without prior notice.

14. Limitation of Liability

To the fullest extent permitted by law, APT Educators LLP / The Upskill Network, its founders, partners, representatives, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, reputational, or business loss arising out of or in connection with:

• • Use of or inability to use the platform
• • Reliance on platform content, listings, reviews, or representations
• • Interaction with listed trainers or service providers
• • Service dissatisfaction or service-related disputes
• • Delays, interruptions, or website issues
• • Third-party conduct, omissions, or outcomes
• • Any decision made based on information obtained through the platform

Use of the platform is at your own discretion and risk.

15. Indemnity

You agree to indemnify and hold harmless APT Educators LLP / The Upskill Network, its partners, representatives, affiliates, and team members from and against any claims, losses, liabilities, damages, costs, or expenses arising out of:

• • Your misuse of the website
• • Your violation of these Terms
• • False information submitted by you
• • Infringement of rights of any third party
• • Disputes arising from your conduct, listing, or use of the platform

16. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and process your information.

By using the platform, you also acknowledge and agree to the terms of our Privacy Policy.

17. Suspension / Termination

We reserve the right, at our sole discretion, to suspend, restrict, remove, or terminate access to the website or any listing, profile, feature, or submission if:

• • These Terms are violated
• • False or misleading information is submitted
• • Misuse or abuse is detected
• • Legal or operational concerns arise
• • We consider such action necessary for platform integrity or business protection

Such action may be taken with or without prior notice.

18. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or use of the platform shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, unless otherwise required by applicable law.

19. Changes to These Terms

We may revise or update these Terms from time to time.

Any changes will be posted on this page along with the updated Last Updated date. Continued use of the website after such changes constitutes your acceptance of the revised Terms.